Purpose & Scope

This AI Notice applies to the use of artificial intelligence, machine learning, generative AI, automation systems, AI-assisted workflows, intelligent analytics, recommendation systems, and related technologies by Digital 2Moro in connection with its websites, products, services, client engagements, internal operations, and technology solutions.

Digital 2Moro may use AI to support strategy, research, content development, software engineering, design workflows, automation, data analysis, business intelligence, customer support, marketing, documentation, and operational productivity. This notice explains how AI may be used, the safeguards we apply, and the responsibilities of customers who use or request AI-enabled services.

• AI-assisted consulting, strategy, and digital transformation services.
• AI-supported website, web application, and mobile application development.
• AI-enabled automation, workflow optimization, and productivity systems.
• AI-assisted content, design, research, documentation, and analytics workflows.
• AI-powered customer experiences, chat systems, recommendation tools, and support features.
• AI integrations with third-party tools, APIs, platforms, and business systems.

This AI Notice should be read together with our AI Governance, Privacy Policy, Data & Privacy, and Acceptable Use Policy.

Our Commitment to Responsible AI

Digital 2Moro is committed to using AI in a responsible, transparent, secure, and human-centered manner. We believe AI should enhance human creativity, productivity, decision-making, and service delivery without replacing professional judgment, accountability, or ethical responsibility.

Our responsible AI approach is designed to promote fairness, privacy protection, security, accuracy, transparency, human oversight, and lawful use. We aim to ensure that AI-enabled services are used in ways that support client goals while reducing risks associated with bias, misinformation, overreliance, data exposure, intellectual property concerns, and unsafe automation.

• Transparency: We seek to communicate clearly when AI materially supports a service, workflow, or output.
• Human oversight: AI-assisted outputs are subject to human review where appropriate.
• Privacy protection: We seek to minimize unnecessary exposure of personal, confidential, or sensitive information.
• Security: We consider AI-related security risks such as data leakage, unsafe automation, and insecure generated code.
• Fairness: We review AI-assisted outputs for inappropriate bias, harmful assumptions, or misleading results.
• Accountability: Digital 2Moro and its customers remain responsible for how AI-enabled services are configured and used.

Our responsible AI commitments are part of our broader trust framework, including Security, Product Security, and Governance & Operational Security.

Human Oversight & AI Literacy

AI-generated or AI-assisted outputs may appear accurate, complete, or authoritative even when they are incorrect, outdated, biased, incomplete, or unsuitable for a specific business context. For this reason, Digital 2Moro emphasizes human oversight as a core requirement for responsible AI use.

Digital 2Moro expects team members, contractors, collaborators, and customers involved in AI-enabled projects to understand the capabilities, limitations, risks, and appropriate use of AI systems. Final decisions, approvals, implementation choices, legal interpretations, business strategies, and high-impact actions should remain under appropriate human control.

• Human review of AI-assisted content before publication or delivery.
• Human validation of AI-assisted technical outputs before implementation.
• Review of AI-generated recommendations before business decisions are made.
• Awareness of hallucinations, bias, outdated information, and incomplete reasoning.
• Escalation of sensitive, regulated, or high-impact use cases for additional review.
• Ongoing improvement of AI literacy across relevant Digital 2Moro workflows.

Customers are responsible for ensuring that their own users, employees, administrators, and decision makers understand how AI-enabled features are used within their systems and apply appropriate review and approval processes.

AI Use Cases Across Digital 2Moro

Digital 2Moro may use AI technologies across different areas of its business and service delivery model. AI may be used internally to improve productivity, externally to support client projects, or as part of products and digital experiences developed for customers.

The nature and level of AI usage may vary depending on the project, customer requirements, selected tools, data sensitivity, legal obligations, and technical architecture.

• Strategy and research: Market research, competitor analysis, opportunity mapping, business planning, and digital transformation strategy.
• Content and communication: Drafting, editing, summarizing, localization, messaging, SEO content, and brand communication support.
• Design and creativity: Wireframe ideation, user journey mapping, visual concept exploration, brand storytelling, and creative direction.
• Software development: Code explanation, debugging, documentation, test case generation, refactoring support, and productivity assistance.
• Automation: Workflow automation, data routing, task assistance, notification systems, and business process optimization.
• Analytics and BI: Data interpretation, dashboard insights, trend analysis, reporting support, and decision intelligence.
• Customer experience: Chatbots, knowledge assistants, helpdesk automation, recommendation systems, and personalized interactions.
• Operations: Documentation, internal knowledge management, meeting summaries, task planning, and process improvement.

Not every Digital 2Moro service includes AI. Where AI is materially included in a customer solution, the scope, purpose, responsibilities, and safeguards may be addressed in the applicable proposal, agreement, project documentation, or implementation plan.

AI Systems & Third-Party Models

Digital 2Moro may use third-party AI models, APIs, automation tools, productivity platforms, analytics systems, creative tools, coding assistants, and AI-enabled software providers to support internal operations and customer services.

These AI systems may be operated by external technology providers and may be subject to the provider's own terms, privacy practices, acceptable use rules, model behavior, data handling commitments, and technical limitations. Digital 2Moro evaluates AI providers based on their suitability, reliability, security posture, privacy practices, available safeguards, and relevance to the intended use case.

• Generative AI tools for drafting, summarization, ideation, and productivity.
• AI coding assistants used to support development workflows.
• AI-enabled analytics and reporting systems.
• AI-powered automation and workflow platforms.
• Natural language processing and conversational AI tools.
• Image, design, audio, and media generation or editing tools.
• Customer-selected AI platforms integrated into client environments.
• Bring-your-own-model or client-provided AI systems where agreed.

Digital 2Moro is not responsible for the independent operation, model behavior, availability, accuracy, or policy decisions of third-party AI providers outside our reasonable control. More information on vendor governance is available in our Vendor & Technology Partners page.

Customer Responsibilities

Customers are responsible for how they request, configure, deploy, approve, and use AI-enabled services provided or supported by Digital 2Moro. Customers remain responsible for ensuring that their use of AI complies with applicable laws, industry requirements, privacy obligations, employment rules, intellectual property obligations, contractual commitments, and internal governance standards.

Customers should evaluate whether an AI-enabled feature or workflow is appropriate for their intended use case, especially where the use may affect individuals, legal rights, financial outcomes, healthcare contexts, employment decisions, education, public communication, regulated activities, or other sensitive matters.

• Provide lawful and appropriate inputs for AI-assisted processing.
• Avoid submitting confidential, regulated, or sensitive data unless authorized and appropriate.
• Review and validate AI outputs before relying on them.
• Maintain human oversight over important decisions and automated workflows.
• Ensure AI-enabled features are used in accordance with applicable laws and policies.
• Inform users where AI materially affects the user experience or decision process.
• Review third-party AI provider terms where customer-selected AI tools are used.
• Conduct AI risk assessments for sensitive, regulated, or high-impact use cases.
• Ensure AI outputs do not infringe third-party rights or mislead users.
• Comply with our Acceptable Use Policy.

Digital 2Moro may decline or suspend AI-related work that appears unlawful, unsafe, misleading, discriminatory, harmful, abusive, or inconsistent with responsible AI practices.

AI Inputs & Outputs

When using AI-enabled services, customers, users, or Digital 2Moro personnel may provide prompts, instructions, files, documents, code, images, business information, data samples, project requirements, or other materials for processing by AI systems. These materials are referred to as "Inputs." AI-generated responses, drafts, summaries, recommendations, code, designs, images, classifications, automations, or other generated materials are referred to as "Outputs."

Inputs and Outputs may be used to support service delivery, project execution, content development, software development, analytics, automation, business intelligence, research, documentation, and other authorized activities. Digital 2Moro treats Inputs and Outputs according to the applicable agreement, project scope, privacy obligations, confidentiality requirements, and data protection safeguards.

• Inputs: Prompts, documents, code, images, datasets, instructions, business requirements, or other materials submitted for AI-assisted processing.
• Outputs: AI-generated or AI-assisted content, responses, summaries, recommendations, designs, code, analysis, or automation results.
• Customer responsibility: Customers are responsible for ensuring that Inputs are lawful, accurate, authorized, and appropriate for AI processing.
• Human review: Outputs should be reviewed before being used, published, implemented, or relied upon.
• Non-uniqueness: AI systems may generate similar or identical Outputs for different users or use cases.
• Context limits: AI systems may not fully understand legal, cultural, business, technical, or operational context.

Customers should avoid submitting sensitive, confidential, regulated, or highly restricted information into AI systems unless such use is expressly authorized, appropriate for the selected tool, and aligned with applicable privacy, security, and contractual requirements.

AI Limitations & Risks

AI systems are powerful tools, but they are not perfect. Outputs may appear confident, polished, or detailed while still being inaccurate, incomplete, outdated, biased, misleading, unsafe, or inappropriate for a specific use case. Digital 2Moro does not treat AI output as automatically correct, complete, legally sufficient, or production-ready.

AI systems may also be affected by limitations in training data, prompt quality, system design, third-party provider behavior, model updates, data availability, language context, and the complexity of the task being performed.

• AI outputs may contain factual inaccuracies or hallucinated information.
• AI-generated recommendations may not reflect current laws, market conditions, or technical realities.
• AI-generated code may contain bugs, vulnerabilities, licensing issues, or performance problems.
• AI outputs may reflect bias, unfair assumptions, or incomplete representation.
• AI-generated content may require editing for originality, quality, tone, and brand alignment.
• AI tools may misinterpret unclear, incomplete, or poorly structured prompts.
• AI systems may produce similar outputs for multiple users.
• AI services may be affected by third-party outages, rate limits, model changes, or service restrictions.

Customers and users are responsible for validating AI Outputs before relying on them, especially where the output may affect legal compliance, financial decisions, healthcare contexts, employment matters, education, public communication, customer experience, security, software deployment, or other sensitive areas.

Prohibited Uses of AI Services

Digital 2Moro does not permit AI-enabled services to be used for unlawful, harmful, deceptive, abusive, discriminatory, exploitative, or unsafe purposes. Customers must ensure that their use of AI services complies with applicable laws, contractual obligations, platform rules, industry standards, and our Acceptable Use Policy.

Digital 2Moro may refuse, suspend, restrict, or terminate AI-related services if a requested use case appears to present unacceptable legal, ethical, safety, security, privacy, reputational, or operational risk.

• Generating unlawful, fraudulent, abusive, deceptive, or harmful content.
• Creating malware, phishing materials, credential theft tools, exploit instructions, or cyber abuse workflows.
• Producing discriminatory, hateful, harassing, or exploitative outputs.
• Using AI to make final high-impact decisions without appropriate human oversight.
• Submitting personal, sensitive, confidential, or regulated data without authorization.
• Misrepresenting AI-generated content as exclusively human-created where disclosure is required.
• Using AI to impersonate individuals or mislead users.
• Generating spam, manipulative campaigns, or unlawful marketing activity.
• Developing competing models or datasets using AI services in violation of applicable terms.
• Using AI systems in ways that violate third-party model provider policies.
• Using AI for prohibited or high-risk purposes under applicable AI laws without proper safeguards.

Customers are responsible for ensuring that AI-enabled systems deployed in their environment are used responsibly by their employees, contractors, administrators, end users, and other authorized persons.

Privacy & Data Protection

AI workflows may involve the processing of prompts, documents, images, transcripts, code, datasets, analytics information, customer records, user interactions, or other materials. Digital 2Moro applies privacy and data protection principles to AI-enabled services to help reduce unnecessary data exposure and protect confidential information.

Where AI systems process personal data on behalf of a customer, such processing may be governed by the applicable agreement, privacy terms, and Data Processing Addendum. Where Digital 2Moro processes personal data for its own purposes, our Privacy Policy applies.

• Minimizing personal data included in AI Inputs.
• Redacting or anonymizing sensitive information where appropriate.
• Avoiding unnecessary use of confidential, regulated, or restricted data.
• Reviewing AI tools for privacy and data handling considerations.
• Using AI systems in accordance with customer instructions where Digital 2Moro acts as processor.
• Applying access controls to AI-related project materials where appropriate.
• Considering cross-border processing where third-party AI tools are involved.
• Maintaining human oversight over privacy-sensitive AI workflows.

More information is available in our Data & Privacy, AI Governance, and Vendor & Technology Partners pages.

AI Security & Governance Controls

AI introduces security and governance considerations that must be managed carefully. These may include data leakage, prompt injection, insecure generated code, unauthorized automation, over-permissioned integrations, unsafe tool access, model misuse, third-party dependency risk, and limited explainability.

Digital 2Moro applies governance and security controls to help ensure AI-enabled services are designed, implemented, reviewed, and operated responsibly. The specific controls used may depend on the nature of the AI feature, the sensitivity of the data, the risk level of the workflow, and the requirements of the customer engagement.

• Human review of AI-assisted outputs before client delivery or implementation.
• Security review of AI-generated code before use in production systems.
• Access controls for AI tools, prompts, files, and project workspaces.
• Review of third-party AI providers and model-related risks.
• Restrictions on submitting secrets, credentials, tokens, or access keys into AI tools.
• Testing of AI-assisted automation before deployment in live workflows.
• Monitoring of AI-enabled systems where appropriate.
• Documentation of AI assumptions, limitations, and operational requirements where relevant.
• Escalation of high-impact or sensitive AI use cases for additional review.
• Periodic review of AI practices as tools, risks, and regulations evolve.

These controls align with our broader Security, Product Security, and Governance & Operational Security practices.

Intellectual Property Considerations

AI-generated or AI-assisted materials may raise intellectual property considerations relating to ownership, originality, licensing, third-party rights, training data, similarity of outputs, and the permitted use of generated materials. Customers are responsible for reviewing AI Outputs before using them in commercial, public-facing, legal, branded, or production environments.

Digital 2Moro may use AI tools to support drafting, design ideation, code assistance, documentation, research, and creative exploration. However, AI Outputs should not be assumed to be unique, exclusive, protectable, non-infringing, or suitable for trademark, copyright, patent, or commercial use without appropriate review.

• AI Outputs may be similar or identical to outputs generated for other users.
• AI-generated content may require human editing to meet originality and quality expectations.
• AI-generated code may require review for licensing, security, and compatibility issues.
• AI-assisted designs may require review for brand distinctiveness and third-party rights.
• Customers should verify rights before using AI Outputs commercially.
• Customers remain responsible for final approval and use of AI-generated materials.
• Digital 2Moro may retain rights in its tools, workflows, methods, templates, processes, and pre-existing intellectual property.
• Customer ownership of deliverables may be governed by the applicable agreement or statement of work.

Additional guidance regarding trademarks and brand use is available in our Trademark Guidelines and Brand Assets pages.

Model Training & Data Usage

Digital 2Moro recognizes that customers may have concerns regarding how AI providers use information submitted through AI-enabled systems. The treatment of Inputs, Outputs, prompts, files, conversations, documents, code, datasets, and other materials depends on the AI tools, platforms, providers, configurations, contractual arrangements, and service plans being used.

Digital 2Moro seeks to use AI tools responsibly and, where practical, evaluates whether AI providers offer controls that restrict or prevent customer information from being used for model training. However, different AI providers may have different policies regarding data retention, training, improvement of services, and operational use of submitted information.

• Assessment of AI provider data handling practices.
• Consideration of model training and retention policies during vendor selection.
• Minimization of unnecessary submission of confidential information.
• Review of available enterprise, business, and privacy controls.
• Consideration of customer-specific contractual requirements.
• Protection of client-owned information through operational safeguards.
• Evaluation of AI provider commitments regarding data usage.
• Ongoing review of AI vendor policies as technologies evolve.

Unless otherwise agreed in writing, customers should assume that third-party AI providers may process Inputs and Outputs according to their own terms, privacy policies, security practices, and service configurations. Customers remain responsible for evaluating whether specific information is appropriate for submission to AI systems.

Additional information regarding third-party providers can be found on our Vendor & Technology Partners page.

Accuracy, Verification & Human Review

Artificial intelligence systems are designed to assist human decision-making, not replace it. AI-generated content, recommendations, code, designs, analyses, summaries, forecasts, classifications, and other Outputs should be treated as assistance tools rather than authoritative sources of truth.

AI systems can generate inaccurate, incomplete, biased, misleading, outdated, or fabricated information. Even highly detailed outputs may contain material errors that are difficult to identify without independent review. For this reason, Digital 2Moro emphasizes verification, validation, and human oversight as essential components of responsible AI use.

• Review AI-generated outputs before publication, deployment, or implementation.
• Validate factual claims using reliable independent sources.
• Test AI-generated code before use in production environments.
• Review AI-generated legal, financial, healthcare, or regulatory content with qualified professionals.
• Confirm business recommendations through appropriate decision-making processes.
• Evaluate outputs for fairness, bias, appropriateness, and quality.
• Review AI-assisted automations before activating operational workflows.
• Maintain accountability for final decisions and actions.

Digital 2Moro makes no guarantee that AI-generated content will be accurate, complete, current, unique, suitable for a particular purpose, or free from errors. Customers are responsible for independently evaluating AI Outputs before relying upon them.

Human review becomes increasingly important when AI outputs may affect legal rights, financial outcomes, healthcare decisions, employment matters, educational outcomes, security controls, public communications, or other high-impact activities.

Compliance With Applicable Laws

Digital 2Moro seeks to use and deploy AI technologies in a manner consistent with applicable laws, regulations, contractual obligations, industry standards, and responsible governance practices. As AI-related legal frameworks continue to evolve globally, Digital 2Moro monitors developments and adjusts its practices where appropriate.

Customers are responsible for ensuring that their use of AI-enabled services complies with all laws, regulations, licensing requirements, sector-specific obligations, professional standards, and contractual commitments applicable to their organization, industry, jurisdiction, and intended use case.

• Compliance with applicable privacy and data protection laws.
• Compliance with intellectual property and copyright requirements.
• Compliance with consumer protection and marketing regulations.
• Compliance with industry-specific requirements where applicable.
• Consideration of emerging AI governance and regulatory frameworks.
• Respect for contractual confidentiality and non-disclosure obligations.
• Compliance with third-party AI provider terms and policies.
• Support for lawful and responsible AI deployment practices.

Digital 2Moro may decline, suspend, or terminate AI-related services where the requested use case appears to violate applicable law, create unacceptable risk, conflict with responsible AI principles, or expose Digital 2Moro, its customers, or third parties to legal, regulatory, security, or reputational harm.

Customers should consult qualified legal, regulatory, compliance, or industry advisors regarding specific legal obligations that may apply to their use of AI technologies.

Updates to this AI Notice

Artificial intelligence technologies, regulatory frameworks, industry standards, privacy expectations, and security practices continue to evolve rapidly. As a result, Digital 2Moro may update this AI Notice from time to time to reflect changes in our services, technologies, governance practices, legal obligations, vendor relationships, or operational requirements.

Updates may occur as new AI capabilities are introduced, existing technologies are modified, regulations are enacted, industry expectations change, or improvements are made to our responsible AI framework.

• Periodic review of AI governance practices.
• Updates reflecting changes in AI technologies and capabilities.
• Revisions resulting from legal or regulatory developments.
• Improvements to privacy, security, and governance safeguards.
• Updates relating to AI vendor or platform changes.
• Clarifications regarding AI-enabled services and customer responsibilities.
• Maintenance of version history and effective dates.

Customers are encouraged to review this AI Notice periodically to remain informed about how Digital 2Moro approaches AI governance, privacy, security, and responsible AI practices.

Contact Information

If you have questions regarding this AI Notice, Digital 2Moro's AI practices, AI governance framework, privacy protections, security controls, third-party AI providers, or the use of AI-enabled services, you may contact Digital 2Moro through our official communication channels.

Inquiries relating to AI governance, privacy, data protection, security, intellectual property, compliance, responsible AI deployment, customer obligations, or AI-related risk management may require additional information before a response can be provided.

• Questions regarding Digital 2Moro's AI practices.
• AI governance and responsible AI inquiries.
• Privacy and data protection questions relating to AI systems.
• AI security and operational risk inquiries.
• Third-party AI provider and vendor-related questions.
• Customer compliance and AI deployment inquiries.
• Intellectual property and AI-generated content questions.
• Requests relating to AI-enabled services and solutions.

Digital 2Moro Holdings LLC
Tax ID: 2026-001875507
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
United States

For additional information regarding our AI governance, security, privacy, and responsible technology practices, please review our AI Governance, Security, Data & Privacy, Vendor & Technology Partners, Privacy Policy, and Data Processing Addendum.