Terms of Service

These Terms of Service ("Terms") govern access to and use of Digital 2Moro websites, applications, software, platforms, consulting services, AI-enabled services, cloud-based solutions, managed services, and related offerings. By accessing or using any Digital 2Moro service, you agree to be bound by these Terms and all applicable policies incorporated by reference.

Version 2.1 Effective June 23, 2026 01

Introduction

These Terms of Service ("Terms") are entered into by and between Digital 2Moro Holdings LLC ("Digital 2Moro," "we," "us," or "our") and the person, company, organization, institution, or entity that accesses, purchases, subscribes to, or uses Digital 2Moro services ("Customer," "you," or "your").

These Terms establish the rights, obligations, responsibilities, and limitations that apply to your use of Digital 2Moro services, including our websites, web applications, mobile applications, software products, cloud-based solutions, AI-enabled services, automation systems, digital marketing services, analytics solutions, consulting engagements, managed services, support offerings, and related technology services.

Digital 2Moro provides professional digital transformation services and technology solutions designed to help organizations build, manage, secure, and improve digital products, platforms, business systems, customer experiences, and online operations. Your use of our services must comply with these Terms, applicable agreements, and all policies incorporated by reference.

• These Terms apply to Digital 2Moro services, platforms, products, and related offerings.
• These Terms may be supplemented by proposals, statements of work, order forms, or service agreements.
• Additional policies may apply depending on the services used.
• Customers are responsible for ensuring that authorized users comply with these Terms.
• Continued use of Digital 2Moro services constitutes acceptance of these Terms.

These Terms should be read together with our Privacy Policy, Data Processing Addendum, Acceptable Use Policy, AI Notice, and Trust Center.

02

Acceptance of Terms

By accessing, purchasing, subscribing to, requesting, receiving, or using any Digital 2Moro service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use Digital 2Moro services. If you are entering into these Terms on behalf of an organization, references to "Customer," "you," and "your" include that organization and its authorized users.

The agreement between Digital 2Moro and the Customer may consist of these Terms, any applicable order form, proposal, statement of work, master services agreement, subscription agreement, project contract, Data Processing Addendum, AI Notice, Acceptable Use Policy, Privacy Policy, and any other document expressly incorporated by reference.

• Use of the services constitutes acceptance of these Terms.
• Organizations are responsible for authorized users acting under their accounts or projects.
• Additional service-specific terms may apply to certain offerings.
• Written agreements may supplement or modify these Terms where expressly stated.
• If a conflict exists, the more specific written agreement may apply to the extent of the conflict.

Where a signed agreement, proposal, statement of work, or order form exists between the parties, that document may establish additional service scope, pricing, timelines, deliverables, responsibilities, and commercial terms.

03

Scope of Services

Digital 2Moro provides a range of digital transformation, software, design, marketing, consulting, artificial intelligence, automation, cloud, analytics, and managed technology services. The specific services provided to a Customer depend on the applicable proposal, order form, statement of work, subscription plan, project agreement, or service arrangement.

Services may include professional services, project-based delivery, subscription services, managed services, custom software development, advisory engagements, digital product design, hosting support, maintenance, security support, integrations, platform configuration, or other technology offerings.

• Website design, development, maintenance, optimization, and support.
• Web application, mobile application, and custom software development.
• UI/UX design, branding, corporate identity, and digital product strategy.
• AI solutions, AI-assisted workflows, automation systems, and intelligent integrations.
• Cloud infrastructure, hosting support, deployment, monitoring, and managed services.
• Search engine optimization, content systems, analytics, and digital marketing solutions.
• Business intelligence, reporting dashboards, data visualization, and analytics systems.
• Customer portals, marketplaces, learning platforms, booking systems, and SaaS platforms.
• Technical consulting, technology audits, advisory services, and digital transformation strategy.
• Support, maintenance, training, documentation, and operational enablement.

Unless expressly agreed in writing, Digital 2Moro does not provide legal, tax, financial, investment, medical, regulatory, or compliance advice. Customers should consult qualified professionals for matters requiring specialized professional judgment.

The exact scope, deliverables, exclusions, dependencies, responsibilities, and timelines for a project or service will be determined by the applicable written agreement or service documentation.

04

Account Registration & Access

Certain Digital 2Moro services may require account creation, user provisioning, administrative access, client portal access, project workspace access, hosting credentials, API keys, software licenses, or other access mechanisms. Customers must provide accurate and complete information when registering for accounts or requesting access.

Customers are responsible for maintaining the confidentiality of account credentials, passwords, tokens, access keys, API credentials, administrator accounts, and other authentication mechanisms. Customers are also responsible for all activities conducted through their accounts or by their authorized users.

• Provide accurate account, billing, organization, and user information.
• Maintain the confidentiality of credentials and access mechanisms.
• Use strong passwords and enable multi-factor authentication where available.
• Ensure only authorized users access Digital 2Moro services or project environments.
• Promptly remove access for users who no longer require it.
• Notify Digital 2Moro of suspected unauthorized access, account compromise, or credential exposure.
• Do not share accounts unless expressly authorized in writing.
• Do not bypass access controls, licensing restrictions, or usage limits.
• Use access rights only for lawful, authorized, and service-related purposes.

Digital 2Moro may suspend, restrict, or revoke access where we reasonably believe an account has been compromised, misused, shared without authorization, used unlawfully, or used in violation of these Terms or our Acceptable Use Policy.

Additional security practices are described in our Organizational Security and Infrastructure Security pages.

05

Customer Responsibilities

Customers are responsible for their use of Digital 2Moro services, including the actions of their employees, contractors, administrators, agents, end users, vendors, and any other persons who access or use the services through the Customer's account, project, platform, integration, or environment.

Customers must use Digital 2Moro services in accordance with these Terms, applicable agreements, documentation, laws, regulations, privacy requirements, security obligations, and acceptable use standards. Customers are also responsible for ensuring that data, content, instructions, configurations, and materials provided to Digital 2Moro are accurate, lawful, authorized, and appropriate for the requested services.

• Provide accurate project requirements, instructions, approvals, and business information.
• Ensure that Customer content, data, files, and materials are lawful and properly authorized.
• Obtain all required rights, licenses, consents, permissions, and approvals.
• Maintain privacy notices and consent mechanisms for Customer-owned websites, apps, and systems.
• Review and approve deliverables, designs, content, configurations, and project milestones.
• Protect access credentials, administrative accounts, domains, hosting accounts, and integrations.
• Ensure authorized users comply with these Terms and applicable policies.
• Use AI-enabled services responsibly and validate AI-assisted outputs before relying on them.
• Comply with third-party platform terms, licenses, and service requirements.
• Cooperate with Digital 2Moro regarding security, abuse, compliance, billing, and service matters.

Customers are responsible for maintaining backups of materials, documents, credentials, content, and business information they provide, unless backup responsibilities are expressly included in the applicable service scope.

Failure to meet Customer responsibilities may affect service delivery, timelines, system performance, compliance obligations, support availability, or Digital 2Moro's ability to complete the agreed work.

06

Acceptable Use

Customers must use Digital 2Moro services responsibly, lawfully, and in accordance with these Terms, our Acceptable Use Policy, applicable agreements, technical documentation, and all laws or regulations that apply to their activities.

Acceptable use means that Customers may not use Digital 2Moro services to harm others, interfere with service availability, violate rights, compromise systems, distribute unlawful content, misuse infrastructure, abuse AI capabilities, or engage in activities that create unreasonable legal, operational, security, privacy, or reputational risk.

• Use services only for lawful and authorized purposes.
• Do not interfere with, disrupt, overload, or compromise Digital 2Moro systems or third-party systems.
• Do not upload, distribute, or transmit malware, exploit code, phishing materials, or harmful content.
• Do not violate privacy, intellectual property, confidentiality, publicity, or proprietary rights.
• Do not use services to send spam, deceptive messages, or unlawful marketing communications.
• Do not bypass access controls, security controls, rate limits, payment controls, or usage restrictions.
• Do not use services for fraud, impersonation, harassment, abuse, exploitation, or unlawful surveillance.
• Do not use Digital 2Moro services in a manner that violates applicable third-party platform terms.

Digital 2Moro may suspend, restrict, remove, or disable access to services, accounts, content, websites, applications, integrations, or environments where we reasonably believe there has been a violation of these Terms, the Acceptable Use Policy, applicable law, or the rights of others.

07

AI Services & Automation

Digital 2Moro may provide or support artificial intelligence services, AI-assisted workflows, automation systems, AI integrations, generative AI outputs, chatbots, agents, recommendation systems, analytics tools, code assistance, content generation, and other intelligent technology solutions.

AI-enabled services are intended to assist human work, improve productivity, support decision-making, automate workflows, and enhance digital experiences. They are not intended to replace professional judgment, human oversight, legal review, regulatory assessment, or Customer responsibility for final decisions and actions.

• Customers are responsible for reviewing and validating AI-generated outputs before use.
• Customers must not submit sensitive, confidential, regulated, or restricted data into AI systems unless authorized and appropriate.
• Customers must ensure AI-enabled services are used lawfully and ethically.
• Customers must maintain human oversight over important or high-impact decisions.
• AI-generated content may be inaccurate, incomplete, biased, non-unique, or unsuitable for a specific purpose.
• AI-generated code must be reviewed, tested, and validated before production use.
• AI services may depend on third-party AI providers, models, APIs, or cloud systems.
• Digital 2Moro may decline or suspend AI-related work that appears unlawful, unsafe, misleading, or harmful.

Additional terms, limitations, and responsibilities relating to AI-enabled services are described in our AI Notice and AI Governance page.

08

Third-Party Services & Integrations

Digital 2Moro services may rely on, connect to, integrate with, or be delivered through third-party services, including hosting providers, cloud platforms, payment processors, analytics tools, APIs, software libraries, plugins, AI providers, communication tools, content delivery networks, domain registrars, security tools, and other technology vendors.

Third-party services are operated by independent providers and may be subject to their own terms, privacy policies, data processing terms, acceptable use policies, service levels, pricing, limitations, and security practices. Digital 2Moro is not responsible for third-party services outside our reasonable control.

• Customers are responsible for complying with third-party provider terms where applicable.
• Third-party services may change, suspend, discontinue, limit, or modify their features without Digital 2Moro control.
• Third-party outages, errors, API changes, pricing changes, or policy changes may affect service delivery.
• Customers are responsible for obtaining required third-party accounts, licenses, subscriptions, or credentials unless otherwise agreed.
• Digital 2Moro may share Customer data with third-party providers where necessary to deliver agreed services.
• Integrations may require Customer authorization, API access, permissions, or configuration approvals.
• Digital 2Moro may recommend replacement providers where a third-party service becomes unsuitable or unavailable.

Digital 2Moro evaluates vendors and technology partners based on security, reliability, suitability, privacy, and operational maturity where appropriate. More information is available on our Vendor & Technology Partners page.

09

Service Availability & Support

Digital 2Moro seeks to provide reliable, secure, and professional services. However, availability, support response times, maintenance responsibilities, uptime expectations, and service levels may vary depending on the service purchased, the project scope, the applicable agreement, the selected third-party providers, and the technical environment involved.

Certain services may depend on external hosting providers, cloud platforms, APIs, AI providers, payment processors, DNS providers, internet service providers, communication services, and other third-party systems. Digital 2Moro does not guarantee uninterrupted availability of services affected by third-party failures, maintenance, outages, configuration issues, or events outside our reasonable control.

• Support may be provided through agreed communication channels and project arrangements.
• Maintenance may include updates, monitoring, troubleshooting, issue resolution, backups, or security review where included in scope.
• Service availability may depend on Customer cooperation, third-party providers, hosting architecture, and technical constraints.
• Digital 2Moro may perform planned or emergency maintenance when necessary.
• Support does not include issues caused by unauthorized changes, Customer misuse, unsupported third-party tools, or excluded services unless agreed.
• Customers are responsible for promptly reporting issues and providing information needed for investigation.
• Service levels, if any, must be expressly stated in a written agreement.

Additional information regarding resilience and service continuity is available in our Business Continuity & Disaster Recovery page.

10

Fees, Billing & Payment

Customers agree to pay all fees, charges, subscriptions, retainers, project fees, implementation fees, maintenance fees, support fees, usage-based charges, third-party costs, taxes, and other amounts specified in the applicable proposal, invoice, order form, statement of work, subscription plan, or written agreement.

Unless otherwise stated in writing, fees are due according to the payment terms specified in the applicable invoice or agreement. Digital 2Moro may suspend or restrict services where undisputed amounts remain unpaid after the applicable due date.

• Project fees, subscriptions, retainers, and service fees are payable as agreed in writing.
• Third-party costs may include hosting, domains, plugins, software licenses, APIs, AI tools, payment processors, and cloud services.
• Customers are responsible for taxes, duties, transaction fees, and payment processing charges unless otherwise stated.
• Late payments may delay delivery, support, maintenance, deployment, or access to services.
• Fees are generally non-refundable unless expressly stated in writing or required by law.
• Scope changes, additional requests, urgent work, revisions, integrations, or out-of-scope support may require additional fees.
• Digital 2Moro may require advance payment, deposits, milestones, or recurring billing depending on the service.
• Customers must provide accurate billing information and promptly update payment-related details.

Failure to pay amounts when due may result in suspension of services, withholding of deliverables, removal of access, late fees where permitted, collection activity, or termination of the applicable service arrangement.

11

Intellectual Property Rights

Intellectual property rights are important assets of both Digital 2Moro and our Customers. These Terms do not transfer ownership of intellectual property from one party to another except where expressly stated in a written agreement. Each party retains ownership of its respective intellectual property, proprietary materials, trademarks, trade secrets, know-how, software, methodologies, documentation, content, and other protected assets.

Digital 2Moro may develop websites, applications, software solutions, designs, content, automation workflows, AI-enabled systems, documentation, branding assets, business intelligence solutions, and other deliverables for Customers. Ownership rights for specific deliverables will be governed by the applicable proposal, statement of work, order form, contract, or written agreement.

• Digital 2Moro retains ownership of its pre-existing intellectual property, tools, frameworks, methodologies, templates, libraries, and proprietary systems.
• Customers retain ownership of Customer-owned content, trademarks, business information, and intellectual property provided to Digital 2Moro.
• Ownership of project deliverables will be determined by the applicable agreement between the parties.
• Digital 2Moro may reuse general knowledge, skills, experience, concepts, techniques, and know-how gained during service delivery.
• Open-source software components may remain subject to their respective licenses.
• Third-party software, plugins, APIs, frameworks, or tools remain the property of their respective owners.
• Customers may not remove ownership notices, attribution requirements, licensing information, or proprietary markings where required.
• Neither party may use the other's intellectual property outside the scope authorized by the applicable agreement.

Unless otherwise agreed in writing, Digital 2Moro grants Customers a limited, non-exclusive right to use deliverables provided under the applicable agreement for their intended business purposes. Certain components, integrations, frameworks, AI systems, templates, licensed assets, or third-party technologies may be subject to additional restrictions.

Additional information regarding intellectual property use is available in our Trademark Guidelines and Brand Assets.

12

Customer Content & Data

Customers may provide content, files, documents, databases, media assets, source materials, instructions, business information, credentials, records, datasets, code, designs, configurations, prompts, and other information necessary for Digital 2Moro to deliver services. Such materials are collectively referred to as "Customer Content" and "Customer Data."

Customers retain ownership of Customer Content and Customer Data. By providing such information to Digital 2Moro, Customers grant Digital 2Moro the rights necessary to host, process, access, modify, analyze, store, transmit, secure, backup, migrate, and otherwise use the information solely for the purpose of delivering the agreed services.

• Customers are responsible for the accuracy, legality, and completeness of Customer Content and Data.
• Customers must possess all necessary rights, permissions, licenses, and authorizations to provide such information.
• Customers are responsible for obtaining required consents from users, employees, customers, or third parties.
• Customers must not submit unlawful, infringing, deceptive, harmful, or unauthorized materials.
• Customers remain responsible for the operation and content of their websites, applications, and digital properties.
• Customers are responsible for maintaining independent backups unless backup services are expressly included in scope.
• Digital 2Moro may refuse to process content that appears unlawful, harmful, or inconsistent with applicable agreements.
• Customer Data may be processed using approved vendors, subprocessors, hosting providers, and technology partners where necessary for service delivery.

Digital 2Moro will not acquire ownership of Customer Content or Customer Data solely because it is uploaded, processed, stored, hosted, transmitted, or used through Digital 2Moro services.

Additional information regarding data handling practices is available in our Privacy Policy, Data Processing Addendum, and Data & Privacy page.

13

Confidentiality

During the course of providing services, each party may receive confidential, proprietary, commercially sensitive, technical, financial, operational, strategic, or business information belonging to the other party. Both Digital 2Moro and the Customer agree to protect such information using reasonable safeguards appropriate to its nature and sensitivity.

Confidential Information includes non-public information disclosed in written, electronic, oral, visual, or other form that is identified as confidential or that reasonably should be understood to be confidential under the circumstances of disclosure.

• Confidential Information may only be used for authorized business purposes related to the services.
• Confidential Information must not be disclosed to unauthorized third parties.
• Access to confidential information should be limited to individuals with a legitimate business need.
• Personnel, contractors, and service providers may be required to comply with confidentiality obligations.
• Appropriate administrative, technical, and organizational safeguards should be applied.
• Confidential Information must be protected from unauthorized disclosure, misuse, loss, or compromise.
• Confidentiality obligations continue after termination of the business relationship.

Confidential Information does not include information that is publicly available through no fault of the receiving party, independently developed without use of confidential information, lawfully obtained from a third party, or required to be disclosed by law, regulation, court order, or governmental authority.

Additional information regarding Digital 2Moro's information protection practices is available in our Organizational Security and Governance & Operational Security pages.

14

Privacy & Data Protection

Digital 2Moro is committed to handling personal data and sensitive information responsibly. The collection, processing, storage, transmission, disclosure, retention, and deletion of personal data may be subject to applicable privacy laws, contractual obligations, customer requirements, and regulatory frameworks.

Depending on the nature of the services, Digital 2Moro may act as a data controller, processor, service provider, contractor, vendor, or similar role under applicable privacy laws. The specific role will depend on the services being delivered and the relationship between the parties.

• Personal data will be processed only for authorized and lawful purposes.
• Data processing activities may be governed by applicable agreements and privacy documentation.
• Digital 2Moro may engage approved vendors, subprocessors, hosting providers, and technology partners where necessary.
• Customers remain responsible for obtaining required notices, permissions, and consents where applicable.
• Cross-border data transfers may occur where necessary to provide services.
• Data retention periods may vary depending on legal, contractual, operational, and security requirements.
• Customers may have obligations relating to access, correction, deletion, portability, and privacy rights requests.
• Privacy controls may vary based on the nature of the service and the data being processed.

Detailed information regarding privacy practices, data handling, international transfers, customer rights, and processing obligations is available in our Privacy Policy, Data Processing Addendum, and Data & Privacy resources.

15

Security

Digital 2Moro maintains a risk-based security program designed to protect systems, infrastructure, software, customer information, confidential information, business assets, and service environments against unauthorized access, misuse, disclosure, alteration, loss, destruction, and cybersecurity threats.

Security measures are designed based on the nature of the services provided, the sensitivity of the data involved, the operational environment, industry practices, and evolving threat landscapes. While no system can guarantee absolute security, Digital 2Moro seeks to implement appropriate technical, administrative, and organizational safeguards.

• Identity and access management controls.
• Role-based access permissions and least-privilege principles.
• Multi-factor authentication where appropriate.
• Encryption of data in transit using secure communication protocols.
• Infrastructure monitoring, logging, and threat detection activities.
• Vulnerability management and remediation processes.
• Secure software development and change management practices.
• Backup, recovery, and resilience planning capabilities.
• Security awareness and training programs.
• Vendor and third-party security assessments.
• Incident response and security escalation procedures.
• Periodic review and continuous improvement of security controls.

Customers are responsible for maintaining the security of their own devices, networks, credentials, accounts, systems, integrations, and environments that are outside Digital 2Moro's direct control. Customers should promptly report suspected security incidents, unauthorized access, vulnerabilities, or security concerns.

Additional information regarding Digital 2Moro's security program can be found throughout our Security, Infrastructure Security, Product Security, and Governance & Operational Security pages.

16

Warranties & Disclaimers

Digital 2Moro is committed to providing professional services, technology solutions, consulting expertise, software products, and digital transformation services using commercially reasonable skill, care, and diligence. However, technology services are inherently complex and may be affected by factors beyond Digital 2Moro's reasonable control, including third-party systems, internet infrastructure, customer environments, external dependencies, cybersecurity threats, regulatory changes, and user actions.

Except as expressly stated in a written agreement, Digital 2Moro provides services, software, platforms, websites, applications, AI-enabled systems, automations, documentation, content, integrations, consulting services, and related deliverables on an "as available" and "as is" basis.

• No guarantee that services will be uninterrupted, error-free, or continuously available.
• No guarantee that services will meet every Customer expectation, objective, or business outcome.
• No guarantee that software, websites, applications, or integrations will be completely free from defects or vulnerabilities.
• No guarantee regarding the performance, availability, or reliability of third-party services.
• No guarantee regarding search engine rankings, marketing performance, business growth, or revenue outcomes.
• No guarantee that AI-generated outputs will be accurate, complete, current, or suitable for a specific purpose.
• No guarantee that external platforms, APIs, hosting providers, cloud services, or vendors will remain available.
• No guarantee against events caused by force majeure, cyberattacks, internet disruptions, or factors beyond reasonable control.

To the maximum extent permitted by applicable law, Digital 2Moro disclaims all implied warranties, representations, and conditions, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, performance, accuracy, and uninterrupted operation, except where such disclaimers are prohibited by law.

Customers acknowledge that they remain responsible for business decisions, legal compliance, operational choices, data quality, security configurations, and the use of deliverables provided through Digital 2Moro services.

17

Limitation of Liability

To the maximum extent permitted by applicable law, Digital 2Moro, its affiliates, directors, officers, employees, contractors, suppliers, technology partners, licensors, and representatives shall not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages arising out of or relating to the use of, inability to use, or reliance upon Digital 2Moro services.

This limitation applies regardless of the legal theory asserted, including contract, tort, negligence, strict liability, statutory claims, or otherwise, even if Digital 2Moro has been advised of the possibility of such damages.

• Loss of profits, revenue, business opportunities, or anticipated savings.
• Loss, corruption, or destruction of data, content, records, or information.
• Business interruption, operational downtime, or loss of productivity.
• Loss of goodwill, reputation, customers, or commercial relationships.
• Costs associated with substitute products, services, systems, or technologies.
• Damages arising from third-party services, providers, integrations, or vendors.
• Damages resulting from Customer actions, configurations, instructions, or decisions.
• Damages arising from cyberattacks, internet outages, force majeure events, or external disruptions.

To the extent permitted by law, Digital 2Moro's aggregate liability arising out of or relating to the applicable services shall not exceed the total fees actually paid by the Customer to Digital 2Moro for the specific services giving rise to the claim during the twelve (12) months immediately preceding the event that gave rise to the liability.

Certain jurisdictions may not permit some limitations of liability. In such cases, liability shall be limited to the maximum extent permitted under applicable law.

18

Indemnification

The Customer agrees to defend, indemnify, and hold harmless Digital 2Moro, its affiliates, officers, directors, employees, contractors, technology partners, vendors, licensors, and representatives from and against claims, damages, losses, liabilities, judgments, settlements, penalties, fines, expenses, and reasonable professional fees arising out of or relating to the Customer's use of Digital 2Moro services.

This indemnification obligation applies to claims resulting from Customer conduct, Customer Content, Customer Data, Customer instructions, Customer systems, Customer integrations, Customer users, or Customer violations of applicable agreements, laws, regulations, or third-party rights.

• Violation of these Terms or other applicable Digital 2Moro policies.
• Violation of laws, regulations, or governmental requirements.
• Infringement of intellectual property, privacy, publicity, confidentiality, or proprietary rights.
• Customer Content, Customer Data, or materials provided by the Customer.
• Unauthorized, unlawful, harmful, or negligent use of services.
• Misuse of AI-enabled services, automation systems, or integrations.
• Security incidents resulting from Customer-controlled systems, environments, or credentials.
• Claims made by Customer employees, users, contractors, clients, vendors, or third parties arising from Customer conduct.

Digital 2Moro reserves the right to participate in the defense of any claim covered by this indemnification provision and may require the Customer's cooperation in responding to such matters.

19

Beta Services & Early Access

From time to time, Digital 2Moro may provide access to beta features, preview releases, pilot programs, testing environments, proof-of-concepts, experimental technologies, AI capabilities, early access products, prototype solutions, or other pre-release offerings ("Beta Services").

Beta Services are intended for evaluation, testing, validation, feedback, and development purposes. They may contain defects, limitations, performance issues, incomplete functionality, security vulnerabilities, or other issues that would not normally exist in production-ready services.

• Beta Services may be modified, restricted, suspended, replaced, or discontinued at any time.
• Beta Services may not be suitable for production, mission-critical, regulated, or high-risk environments.
• Digital 2Moro is not obligated to release Beta Services into general availability.
• Features, functionality, pricing, interfaces, and performance may change without notice.
• Customers may be invited to provide feedback, suggestions, testing results, and recommendations.
• Beta Services may be subject to additional terms, restrictions, or evaluation agreements.
• Support, service levels, backups, monitoring, and recovery capabilities may be limited or unavailable.
• Customers use Beta Services at their own risk.

Unless expressly stated otherwise in writing, Beta Services are provided without warranties and may be subject to additional limitations of liability beyond those contained in these Terms.

20

Term & Termination

These Terms become effective when a Customer first accesses, purchases, subscribes to, requests, receives, or uses Digital 2Moro services and remain in effect until terminated in accordance with these Terms, the applicable agreement, or applicable law.

The duration of specific services, subscriptions, projects, retainers, managed services, support agreements, hosting arrangements, consulting engagements, or software licenses may be defined in separate agreements, proposals, statements of work, subscriptions, or order forms.

• Either party may terminate services where permitted under the applicable agreement.
• Digital 2Moro may suspend or terminate services for material breaches of these Terms.
• Digital 2Moro may suspend or terminate services for unlawful, abusive, fraudulent, or harmful conduct.
• Digital 2Moro may suspend services for non-payment of undisputed fees.
• Customers remain responsible for fees incurred before termination.
• Upon termination, access to services, platforms, systems, or environments may be disabled.
• Customer data may be retained, archived, exported, returned, or deleted according to applicable agreements and legal requirements.
• Certain provisions of these Terms survive termination by their nature.

Upon termination, Digital 2Moro may discontinue hosting, support, maintenance, monitoring, administration, licensing, infrastructure management, or other services unless otherwise agreed in writing. Customers are responsible for completing any necessary transition, migration, export, or offboarding activities.

Provisions relating to confidentiality, intellectual property, indemnification, limitations of liability, dispute resolution, payment obligations, privacy, data protection, security, and other provisions intended to survive termination shall remain in effect after termination of the relationship between the parties.

21

Compliance & Export Controls

Customers are responsible for ensuring that their use of Digital 2Moro services complies with all applicable laws, regulations, sanctions programs, trade restrictions, industry requirements, and governmental obligations. Digital 2Moro may refuse, suspend, restrict, or terminate services where continued provision of services would violate applicable legal, regulatory, compliance, sanctions, export control, or trade requirements.

Certain services, software, technologies, encryption capabilities, AI-enabled systems, cloud infrastructure, technical information, source code, documentation, or digital assets may be subject to export controls, economic sanctions, import restrictions, or other legal limitations imposed by governmental authorities.

• Customers must comply with all applicable export control and sanctions laws.
• Customers must not use services in jurisdictions prohibited by applicable law.
• Customers must not permit access by sanctioned individuals, organizations, or restricted parties.
• Customers must not use services in connection with unlawful weapons, military, prohibited research, or restricted activities.
• Customers must not export, transfer, or provide access to services in violation of applicable restrictions.
• Customers are responsible for obtaining any licenses, permits, approvals, or authorizations required for their activities.
• Digital 2Moro may conduct compliance reviews where necessary to satisfy legal obligations.
• Customers agree to provide information reasonably required to support compliance obligations.

Digital 2Moro reserves the right to take any action necessary to comply with applicable laws, regulations, sanctions requirements, court orders, governmental requests, or legal obligations.

22

Changes to Services

Digital 2Moro continuously evolves its products, services, technologies, infrastructure, features, integrations, AI capabilities, operational processes, and support offerings. As a result, services may be modified, enhanced, replaced, expanded, restricted, deprecated, or discontinued from time to time.

Service improvements are often necessary to address technological advances, security requirements, customer feedback, operational efficiency, vendor changes, regulatory developments, market conditions, or evolving business needs.

• Add new features, products, integrations, or capabilities.
• Improve existing functionality, performance, security, or usability.
• Modify interfaces, workflows, configurations, or technical architecture.
• Replace technologies, vendors, infrastructure providers, or service components.
• Retire legacy features, services, integrations, or unsupported functionality.
• Implement new security, compliance, governance, or operational controls.
• Adjust service offerings based on business, technical, or regulatory considerations.
• Discontinue services that are no longer commercially, operationally, or strategically viable.

Where reasonably practicable, Digital 2Moro may provide notice of material service changes. However, Digital 2Moro may implement changes immediately where necessary to address security concerns, legal obligations, operational risks, service stability, or emergency situations.

23

Changes to Terms

Digital 2Moro may revise, update, modify, supplement, or replace these Terms from time to time to reflect changes in our services, business operations, legal obligations, regulatory requirements, security practices, technology developments, industry standards, or risk management needs.

Updates to these Terms may be published through our website, customer portals, service platforms, contractual documentation, or other reasonable communication channels. The updated version will generally include a revised effective date and version reference.

• Updates may reflect new services, products, or technologies.
• Updates may address changes in laws, regulations, or industry standards.
• Updates may strengthen security, privacy, compliance, or governance requirements.
• Updates may clarify existing obligations, rights, responsibilities, or restrictions.
• Updates may address operational improvements or risk management considerations.
• Updates may incorporate new policies, procedures, or service requirements.
• Updates may reflect changes in Digital 2Moro's business structure or service portfolio.

Continued use of Digital 2Moro services after updated Terms become effective constitutes acceptance of the revised Terms. If a Customer does not agree with the revised Terms, the Customer must discontinue use of the affected services in accordance with the applicable agreement.

24

Governing Law & Dispute Resolution

These Terms and any disputes, claims, controversies, or proceedings arising out of or relating to the services, the relationship between the parties, or these Terms shall be governed by the laws applicable to Digital 2Moro Holdings LLC, without regard to conflict of law principles, except where mandatory laws require otherwise.

Before initiating formal legal proceedings, the parties agree to make reasonable efforts to resolve disputes through good-faith discussions, negotiations, and business-level escalation. Both parties acknowledge that early communication often provides the most efficient and cost-effective path toward resolution.

• The parties will seek to resolve disputes through good-faith discussions before litigation.
• Business representatives may be required to participate in dispute resolution efforts.
• The parties may mutually agree to mediation or other alternative dispute resolution mechanisms.
• Nothing in these Terms prevents either party from seeking urgent injunctive or equitable relief.
• Intellectual property, confidentiality, security, and data protection matters may require immediate legal action.
• Mandatory legal rights and statutory protections remain unaffected where applicable.

The parties agree that the governing law and dispute resolution provisions should be interpreted in a manner that promotes fair, efficient, and commercially reasonable resolution of disagreements while protecting the legitimate interests of both parties.

25

General Provisions

These Terms constitute an important part of the legal framework governing the relationship between Digital 2Moro and its Customers. The provisions below clarify how these Terms should be interpreted and administered.

• Entire Agreement: These Terms, together with applicable agreements and incorporated policies, constitute the entire agreement between the parties regarding the applicable services.
• Severability: If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
• No Waiver: Failure to enforce any provision shall not constitute a waiver of future enforcement rights.
• Assignment: Customers may not assign or transfer rights or obligations without prior written consent except where permitted by law.
• Independent Contractors: The parties remain independent contractors and nothing creates a partnership, agency, joint venture, or employment relationship.
• Force Majeure: Neither party will be liable for delays or failures caused by events beyond reasonable control.
• Survival: Provisions intended to survive termination shall continue in effect after termination.
• Electronic Communications: Notices, approvals, and communications may be provided electronically where permitted by law.

These Terms are intended to be interpreted reasonably and in a manner that supports lawful, secure, commercially practical, and mutually beneficial service relationships between Digital 2Moro and its Customers.

26

Definitions

For purposes of these Terms, the following definitions apply unless the context clearly indicates otherwise.

• "Digital 2Moro" means Digital 2Moro Holdings LLC, its affiliates, subsidiaries, successors, and authorized representatives.
• "Customer" means the individual, company, organization, institution, or entity using or purchasing the services.
• "Services" means all products, platforms, websites, applications, consulting services, software, hosting services, AI services, managed services, support services, and related offerings provided by Digital 2Moro.
• "Account" means any customer, user, administrator, or authorized access profile used to access Digital 2Moro services.
• "Customer Content" means content, files, documents, media, software, materials, or information provided by the Customer.
• "Customer Data" means information, records, personal data, business information, datasets, analytics data, or other information processed on behalf of the Customer.
• "Authorized User" means an individual authorized by the Customer to access or use the services.
• "Confidential Information" means non-public information disclosed by one party to the other that is confidential in nature or reasonably understood to be confidential.
• "Third-Party Services" means services, software, platforms, vendors, providers, APIs, integrations, or technologies operated by entities other than Digital 2Moro.
• "AI Services" means artificial intelligence, machine learning, automation, generative AI, recommendation systems, intelligent analytics, agents, chatbots, or related technologies.
• "Deliverables" means websites, software, applications, documentation, reports, designs, content, code, configurations, or other outputs provided under an agreement.
• "Business Day" means any day other than a Saturday, Sunday, or recognized public holiday in the jurisdiction applicable to the services.
• "Agreement" means these Terms together with any applicable proposal, statement of work, order form, subscription agreement, master services agreement, contract, or incorporated policy.

Any capitalized terms not expressly defined in these Terms shall have the meaning assigned to them in the applicable agreement, statement of work, proposal, order form, policy, or related documentation governing the services.

Digital 2Moro Holdings LLC
Tax ID: 2026-001875507
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
United States